<b>Who is SilkRoad? </b> SilkRoad provides talent activation solutions – Recruitment, Onboarding, Performance and Learning capabilities help customers create the personalised experiences to activate and engage people along their individual journeys. At SilkRoad, we’re passionate about creating a vision of success for organisations. Every day we pursue that passion and transform those visions into reality. <b>SilkRoad Onboarding</b> The SilkRoad Onboarding App allows your organisation to connect your new hires seamlessly from their recruitment phase and into their first few days, weeks and months of employment. Activate and socialise new hires by delivering the right content at the right time. SilkRoad talent management software provides a personalised experience that is customised from job location and role and delivers it to where and when people need it the most. Introduce employees to new team members, project responsibilities and organizational leaders. Set goals, give feedback and conduct check-ins to keep your talent activated. With SilkRoad software you can roll up the process by surveying new hires on the entire onboarding experience. Finish off each journey by analysing, reporting and perfecting the process. <b>What problem do we solve?</b> People want to belong. Engage your employees from initial onboarding with talent management software that activates and connects employees to a team, your culture, and their goals. Talent Activation starts with onboarding the right way – it seals the deal on the hiring experience and keeps on doing it through every transition by reinforcing positive behaviours and growth with ongoing feedback and continuous learning. Manual processes are time and cost heavy; having a centralised, reportable, customised tool to bring together all of your Onboarding requirements and compliance frees your team up to be more strategic and effective in their roles. <b>Why should you use SilkRoad Onboarding?</b> Delivering a great employee experience starts with onboarding new hires effectively. This has been proven to improve customer service, productivity, competitive agility and profitability; which is why top performing companies use SilkRoad – a strategic onboarding framework that continuously activates people throughout their employment journey, from candidate to new hire and through all the transitions that follow. Any vendor can track forms and tasks, but great onboarding goes beyond. SilkRoad offers customisable workflows, new hire and manager surveys, personalised learning delivery and more to keep your talent connected to business goals even before Day One so they stay on board longer. Moreover, it’s easy to use and integrates with your existing HR system. <b>SilkRoad Support</b> Our local Support Team – Toll Free Australia (Sydney): 1800 141 218; Toll Free France: 0 805 089 397; Toll Free Hong Kong (HK): 800-967755; Toll Free India (Mumbai and Hyderabad): 1-800-100-4212; Toll Free Indonesia (Jakarta): 1-803-011-0890; Toll Free Japan (Tokyo): 0066-33-812816; Toll Free Malaysia (Kuala Lumpur): 1-800- 816274; Toll Free New Zealand (Auckland): 0800-453051; Toll Free Philippines (Manila) 1-800-1-116-1174; Toll Free Singapore: 800-120-6152; Toll Free Thailand (Bangkok): +(800) 12-066-5130; Toll Free UK: 0800-048-8107
Installation of your ATS in the Talent App Store is a prerequisite for using all apps in the Talent App Store.
Before you begin
During install you will be asked for your SilkRoad API Address (this will be a url e.g. https://prod-00.eastus2.logic.azure.com/workflows/.....). If you do not have this, you will need to contact your SilkRoad representative. You will also be asked to select the API ‘Phase’ that you want the SilkRoad app to be implemented in. A ‘Phase’ is a specific time in your process and will be dependant on your ATS setup. Please see the section below ‘Use with your existing system(s)’ for more information.
Let's get started
1. Open the SilkRoad App and click the 'Install' button on the top right of the App and confirm by clicking 'Ok'. 2. After the App has completed installation, please review the app for further setup requirements. 3. Open the app and click on the 'SETUP REQUIRED' button 4. This should launch further setup requirements and will ask you to select the ‘Phase’ and enter the SilkRoad API Address URL to complete your setup. 5. After install, go to your ATS and set up a new ‘API phase view’ containing the data that should be sent to SilkRoad 6. Once the setup has been completed, go back to the 'Talent App Store' and ‘Reboot’ your tenant.
Use with your existing system(s)
Depending on your ATS you will have different configurations on how to set this up. The following fields must be included in the ‘API phase view’ and linked to the “API phase’ and ‘SilkRoad’ App. <ul><li>Candidate First Name and Candidate Last Name</li><li> Candidate Email and Candidate Phone - this can be either home or mobile</li><li> Start Date </li><li> Date Hired</li><li> Recruiter First Name, Recruiter Last Name and Recruiter Email</li><li> Manager First Name, Manager Last Name and Manager Email</li><li> Title - Job</li><li> Job Location and Job Expertise. (When selecting 'criteria type' fields (category fields), you need to ensure the description label is entered and reflects the field name.)</li></ul> If you are a SnapHire client and would like to find out more about ‘API Phases’, [click here]. :https://bit.ly/2lHXlfL
This app does not consume any APIs.
|API||Source of truth|