Checkmate is a fully automated online reference checking tool that collects comprehensive employee reference information and is an enjoyable and effortless journey from start to finish. How it works 1. Checkmate starts with just a few clicks, from your SnapHire dashboard you select the questionnaire you wish to use and select the Candidate. Job done and Checkmate now takes over the work 2. Checkmate will contact the candidate via email and SMS using our mobile optimised platform to obtains their nominated referees 3. Checkmate will then automatically contact the referees (by email and SMS) and from there they complete the check using any device, at any time. No more time zone issues to worry about! 4. Once it’s all done you’ll be notified by email and the full report automatically comes back to your Snap Hire Dashboard, available for your review. Unique Features Branding – take control of your brand and apply your organisation's logo and name on the checks and communications. You can also redirect referees to your career site upon completion, thus unlocking new sources of talent Customisable Questionnaires - you can build your very own customised questionnaire or choose from our library of professionally designed and occupation-specific questionnaires Follow Up - Checkmate will automatically follow up any delayed or unresponsive referees and notify you of completions or any issues. Fraud Reduction - Checkmate utilises a unique fraud detection tool that actively monitors the process and will alert you (and us) should anything be amiss.
Installation of 'SnapHire' and the ‘Assessment Hub’ in the SnapHire Marketplace is a prerequisite for successfully using the Checkmate app.
Before you begin
Talk to the Checkmate team on firstname.lastname@example.org if you have any questions or queries. Please ensure you have the ability to ‘Manage apps’ for your organisation and are granted the SnapHire permissions, ‘Can manage bucket views’ and ‘Can manage Assessment Hub views’.
Let's get started
1. Open the Checkmate App and click the 'Install' button and confirm by clicking 'Ok'. 2. After the App has completed installation, please open the app and click on 'SETUP REQUIRED'. 3. Login or Register and complete your details. 4. If you selected “Register” you will receive a verification email. Click the link to verify. 5. Once you have successfully connected your account any existing reference checks will be available in the 'Assessment Hub' for you to configure or start your setup with Checkmate.
Use with your existing system(s)
After install, you will need to login to the SnapHire 'Admin' tab and set up your ‘Assessment Hub view’ and add any applicable fields to your default view or create and apply a new Assessment Hub view for Checkmate; The following fields must be included in the ‘Assessment Hub view’ and applied to the Checkmate reference check assessment types. - Job seeker System fields: First Name, Last Name, Email, Job seeker Id, Phone 1 and Phone 2 - Application System fields: Id, - Job System fields: Id (Job), Reference (Job), Title (Job) & Short description (Job) OR Full description - Job criteria type: Select a criteria type to show in the Team name against a reference check on the Checkmate dashboard. Select Business Group or Cost Centre or another specific criteria type that suits your business needs and ensure the corresponding description is entered as 'Expertise'. - Note: Agency candidate email address can optionally be included (if used) but must be with the description entered as 'AgencyEmail'. If you would like to find out more about using the ‘Assessment Hub’ App,please [click here]((https://aotal.freshdesk.com/support/solutions/24000001522).
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